Techknow Techknow Incorporated
Bridging The Communications Gap™
Quick Service Communications Systems
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Techknow's DTS-1000 Drive-Thru Statistics Reports will help you maximize the profits from your drive-thru.

DTS-1000 Drive-Thru Statistics Reports

In the quick service industry, time can cost you money and lost business. Restaurant operators spend thousands of dollars annually to do a drive-thru time study. Now you don’t have to. These statistics can help you set sales and drive-thru goals, eliminate employee theft, reward productive employees and improve your drive-thru operations.

The drive-thru statistical report will give you a detailed view of your drive-thru’s performance. You will be able to view every step of the drive-thru ordering process in a summary or detailed easy-to-read, concise itemized report. For more details, please call 1-800-427-1166 or e-mail sales@gotechknow.com and ask for a brochure.

Drive-Thru Statistics Details SAMPLE REPORT
(Total Time excludes Preview Post)
Store #72

Date
Timestamp
Car#
Check #

Total Time Preview Post

Greet
(Seconds)
Total Order Time
(Seconds)
Total Time Order Post
(Seconds)
Total Time Pay Window
(Seconds)
Total Pickup Window
(Seconds)
Total Drive-Thru
(Seconds)
Displayed Order Total
(Seconds)
1/31/2004
11:03:49 PM
12
21
0
39
11
50
91
0
207
$7.24
1/31/2004
11:08:38 PM
13
22
0
32
7
39
24
0
102
$11.51
1/31/2004
11:16:56 PM
14
23
0
17
6
31
26
0
103
$2.44
1/31/2004
11:27:01 PM
15
24
0
44
7
51
14
0
129
$4.26
1/31/2004
11:28:03 PM
16
25
0
10
8
20
42
0
129
$9.82
1/31/2004
11:35:16 PM
17
26
0
25
5
30
63
0
107
$1.06
1/31/2004
11:36:43 PM
18
27
0
18
4
22
22
0
90
$3.78

* Any columns that are blank or contain zero will be as a result of either non -POS support of that function or because the store does not have the specified pad.
** This is a sample of a drive-thru statistical report. Content of statistical report depends on number of loops, POS and other parameters. Content and layout may be revised at Techknow's discretion due to possible future enhancements.



Drive-Thru Statistics Summary SAMPLE REPORT
(Total Time excludes Preview Post)
Store #72
Cars
Preview Post

Queue 1

Greet Time
Order Time
Order Post
Queue 2
Pay Window
Queue 3
Pickup Window
Total Time
Sales
Number of Orders
No Orders
Goal Met
10:30 AM - 11:00 AM

Total:

4
$28.61
4
0
50%
Avg:
0
0
28
5
33
25
93
0
0
151
$7.15
11:00 AM - 02:00 PM

Total:

97
$555.74
96
4
66%
Avg:
0
0
25
7
33
50
33
0
0
115
$5.79
02:00 PM - 05:00 PM

Total:

49
$187.84
45
4
65%
Avg:
0
0
20
6
26
43
39
0
0
108
$4.17

* Any columns that are blank or contain zero will be as a result of either non -POS support of that function or because the store does not have the specified pad.
** This is a sample of a drive-thru statistical report. Content of statistical report depends on number of loops, POS and other parameters. Content and layout may be revised at Techknow's discretion due to possible future enhancements.

 

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